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Websites for Creative Professionals Serving Creatives Since 2002

FAQs





How do I create a website with SiteWelder?

All you need is your images in digital format and an online connection. Through our easy-to-use interface, you choose your design, upload your images, create galleries and different informational pages for your site. You can change the order of your images, add captions and sell your work online with our built-in shopping cart interface. All of this is done by logging into SiteWelder with a secure connection from any computer, anywhere in the world, 24/7.

And you can update and change your site design anytime you wish for no extra fees. TOP

Is technical support included?

Yes - we offer first-class human technical support and will give you help over the phone or through email. You can reach us through our toll-free number from 9 am to 7 pm, Monday through Friday, and we will get back to you via email quickly on weekends, usually within two hours. TOP
Do I need a domain name to use with SiteWelder?

Most users have a domain name with their site, but it isn't necessary. We can create a sub-domain for you, as in "http://yourName.SiteWelder.com". TOP
I already have a domain name - can I use it?

Yes, absolutely. Most of our users already have a domain name and we "point" it towards your SiteWelder site as part of your initial setup. TOP
If SiteWelder registers my domain, who owns it?

You always own your domain name. We offer domain name registration for new sites with DomainWelder, which offers domain name registration through our partner GoDaddy for as little as $9.00 a year. If you leave SiteWelder, you maintain ownership of your domain name. TOP
Can I have more than one domain name pointing towards my SiteWelder site?

Yes. Many of our users have multiple domain name names pointed towards their site setup. We don't charge extra for multiple domain name setups. TOP
How large can I display my images?

You can display your images at any size with SiteWelder. We suggest some different sizing options based on your preferences and your viewers, but you can customize your image sizing to your preference. Very large images can get lost on smaller monitors, so we usually suggest medium-sized images. We also offer image-scaling on some of our layout designs, so that larger images get automatically scaled down on smaller monitors. This can be a nice way to display large and bold images for larger monitors but still allow viewers on laptops to see your images. TOP
Can I use my logo and identity materials on my site?

Yes, it's easy to upload your logo to display on the pages of your site. We will help you to integrate your logo material as well. With your informational pages, you can upload other branding materials, including association logos and links to other related vendors. TOP
Can I upload videos, audio or other multimedia?

Yes, you can upload and display video or other multimedia on your informational content pages. We will show you how to upload and display video in a way that works well for your site and will suggest sizing and display options. TOP
Can I upload my own Flash movies?

Yes, if you create Flash movies you create or have created for you, you can easily upload them for your home page or other informational pages. TOP
Can I sell my work online?

Yes. SiteWelder has a built-in integration with PayPal shopping. You can easily enter pricing information for your work and display purchasing options. A built-in shopping cart connects your users to a secure checkout, where they can pay with credit card or PayPal. There are no extra charges for the shopping options. TOP
Can my SiteWelder site be hosted on another server?

No. SiteWelder is built with a propietary content-management system which requires you to use our hosting setup. This enables you to access the powerful features of SiteWelder, where you can change your content and update your site anytime you wish. TOP
Do you offer FTP for client downloads and web galleries?

Yes, for $5 monthly you can get 10 gigabytes of server space for uploading large images or web galleries you might create in Lightroom, Photoshop or IView (now called Expression Media). We also set you up with a separate subdomain for your web gallery viewing area, as in http://galleries.yourdomainname.com/theWebGalleryName/. Many of our users like to upload larger jobs or proofs as web galleries to save time and organize their job work more efficiently. TOP
How much do you charge to change designs?

Nothing. SiteWelder was designed from the ground up to give you the ability to change your designs or color themes anytime you wish. With 24 built-in designs and 750+ color themes, you can change the look-and-feel of your website anytime you wish with just the click of your mouse. As we add new designs and color themes, you get them at no additional fee. TOP
Do I need to learn HTML or computer coding?

No - most of our users know little about complex HTML coding or computer programming. With SiteWelder, we handle all of the complicated HTML and coding issues. All you need is your work and your business ideas. For users who want to go in and tweak their HTML coding on informational pages, our PageEditor allows you to go in and tweak the source code. For most users, our PageEditor will make it very easy to create beautifully-designed informational pages for their contact information, resume, pricing, etc. TOP
Can I create private galleries?

Yes, we can easily set up your site with a private password-protected client page for your visitors. You can create private galleries with SiteWelder or you can upload web galleries made in Lightroom or Photoshop. Either way, the client password page can point towards your SiteWelder or web galleries. TOP
Can I create custom online forms for contact pages?

Yes, we can create customized contact forms on informational pages for you. We just need to know what information you want from your visitors. We will create most forms as part of our regular support help, depending on what level of detail you want. TOP
Do you offer email service?

As part of your new domain name registration with DomainWelder, you can easily set up new email addresses. A regular personal account with 1 GB of storage is only $.84 a month and a business account includes five separate emails with up to 2 GB storage for $1.67 monthly. TOP
What kind of site statistics do you offer?

We include an extensive site statistics reporting setup for your site, updated hourly. It keeps your site statistics for up to a year, and graphs your users and overall traffic, including search terms and sites linking to you. Additionally, you can use Google Analytics with our built-in tracking system. TOP
If I stop using SiteWelder, what happens to my content?

We archive your site content and setup - if you decide to come back to us, we can turn your site back on for no additional charge. You can't take your pages with you, however. TOP
What kind of discounts do you offer?

We offer discounts on subscription fees to a number of professional organizations, including ASMP, ASPP and PPA. Check with us to see if your organization qualifies.

For second sites, everything is half-price, from startup fees to hosting. TOP

How long has SiteWelder been in business?

SiteWelder started hosting dynamic websites in 2002. Thousands of customers later, SiteWelder is a successful and growing company built to securely and dynamically grow your web business through great-looking and fast-loading websites. Starting as a collaboration of web companies Tango Interactive and Netstreet Networks, we built SiteWelder as a fusion of design and technology in an effort to provide an affordable website solution to creative professionals. We are expanding our technical capabilities, increasing our bandwidth capabilities and always expanding our design possibilities to serve our customers in continually better ways.TOP


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How do I create a website with SiteWelder? Do you offer FTP for client downloads and web galleries?Is technical support included? Can my SiteWelder site be hosted on another server? Do you offer email service?Do I need a domain name to use with SiteWelder?I already have a domain name - can I use it? Can I have more than one domain name? How large can I display my images? How much do you charge to change designs?If SiteWelder registers my domain name, who owns it? What kind of site statistics do you offer? If I stop using SiteWelder, what happens to my content? Can I sell my work online?Can I upload videos, audio or other multimedia?Can I create custom online forms for my contact page? Can I create private galleries? Can I use my logo and identity materials on my site? What kind of discounts do you offer?